Refund Policy
- TRANSACTIONS AND PAYMENT
All transactions for the purchase of intangible products, such as PDF downloads, resource materials, and online content, are processed through secure payment gateways including Stripe, PayPal, and credit/debit cards. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries, and your details are not stored during this process.
- NON-REFUNDABLE POLICY
Since your purchase is a digital product, it is considered “used” after download or opening. As such, all purchases made on www.luisromero.com and www.clandestinosgang.com are non-refundable and non-exchangeable. Due to the intangible nature of the products available, we enforce a strict no refund policy.
- CHANGES AND AMENDMENTS
Luis Romero reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product or service offerings without prior notice.
- DELIVERY OF GOODS AND SERVICES
If you did not receive the digital product link upon purchasing, please contact us immediately at support @luisromero.com with your transaction/payment details. We will ensure that your product is delivered as soon as possible.
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